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Connect to the Halo Portal if you require assistance with a IT issue
Please use your eastriding.gov.uk email to access the portal.
Should you require assistance with this please contact the team!
Latest information for Schools
Latest information for Businesses
Superfast internet and smart WiFi
We can offer you a variety of options to give you ultrafast speeds in your classrooms with online filtering tailored to your schools. Our state-of-the-art WiFi is packaged into an affordable and easy-to-use wireless LAN system, with smart technology that makes WiFi signals extend further and more reliable.
- Best in class WIFI designed to handle a high number of students in close proximity
- Tailored internet filtering to suit your school
Internet filtering and report
Our filtering and reporting software helps you keep your students safe online and ensure your school is protected, meeting all of your safeguarding requirements. You can be in control and manage your own list of blocked sites or let us do the work for you, ensuring your school is safe from undesirable websites and images.
Understanding and reporting on your school's internet activity has never been easier. Our powerful and easy to use reporting portal notifies you of any potential risks in real time, allowing you to react quickly and protect students or staff researching topics such as radicalisation, bullying, substance abuse or suicide.
Class leading IT Support
We have a unique school helpdesk where your calls and queries are logged directly by the IT School Team; so when you call us you speak to IT Officers who understand your query and can log your calls asking the right questions so the relevant fixes can be applied quickly and professionally. We also offer a live Web Chat facility so schools can benefit from quick, clear and efficient information and guidance.
Our IT support service
We can provide a full curriculum and admin IT support service, which includes server and network management and remote support, giving advice on the most up to date and technical solutions to aid teaching and learning, whilst offering on-site visits to resolve any IT issue your teachers and admin may encounter.
Should you prefer Smartboard technology or Mobile Smart TVs in your classroom, we can provide the most competitive quotes.
Our aim is to provide the latest technology available to meet your budget requirements and educational needs.
Telephones and voicemail
Our SmartComms phone system is packed full of features and can be completely customised to suit the needs of your school, from the caretaker to your receptionist and your teaching staff. Getting a phone system that suits everyone in your school can be difficult, but we've listened to what you want and have the perfect solution.
Clever and simple telephone solutions from SmartComms
Schools across East Yorkshire that already have our SmartComms system in place love the variety of features and personalisation you get - a few of their favourites are:
Free up your receptionist
On busy mornings, route calls to where they need to be with our auto-attendant feature. For example, 'press 1 for absences, press 2 for nursery'. Voicemails can also be emailed straight to an inbox so they can be picked up at an appropriate time in the day.
Manage school closures from home
With the online system you can log in from anywhere with an internet connection and redirect calls to your mobile or home phone. You can also manage messages that can be played to parents calling in without you having to go on site.
Systems and Training
Alongside School Management Information System training, our team of highly experienced and qualified trainers provide a wide range of training courses to develop the skills, knowledge and technical ability of your administration staff. We offer classroom based training, one to one or small group training on site, tailored to your specific staff needs.
ERYC SmartICT is a partnership between
East Riding of Yorkshire Council and KCOM.
Abor Support
We offer Accredited support for both Primary and Secondary settings.
